Last Updated: October 3, 2026
Thank you for shopping with Draperly. Every Draperly custom jersey is made to order, including the stitched name and number you choose, so each jersey is prepared specifically for your order. Because of this, our processing time may be longer than that of ready-to-ship products.
Please review the information below before placing your order.
Order Processing Time
Our products are carefully prepared and made to order. Please allow approximately 7–9 business days for your order to be processed before shipment.
Processing time includes order preparation, jersey production, stitching of any custom name and number, quality inspection, and packaging.
Business days do not include weekends or U.S. public holidays.
During holidays, peak shopping periods, or periods of unusually high order volume, processing may take slightly longer. We appreciate your patience while we prepare your order.
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Shipping Time & Estimated Delivery
After your order has been processed and shipped, estimated transit times are:
United States: approximately 9–14 business days
International: approximately 9–19 business days
Please note that processing time and shipping time are separate.
For example, a U.S. order may require approximately 16–23 business days in total from the date the order is placed until delivery.
International orders may require approximately 16–28 business days in total.
These delivery windows are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, shipping carrier, customs processing, weather conditions, peak seasons, or other circumstances outside our control.
Made-to-Order Products
Because every Draperly jersey is made specifically for each order, production begins after your order is confirmed.
We kindly ask customers to review product details, sizing information, shipping address, and other order information carefully before completing their purchase.
The processing period allows us to stitch your name and number, inspect every seam, and carefully package your jersey before shipment.
For personalized jerseys, please double-check the spelling of the back name and the number you enter. We stitch exactly what you type.
Shipping Fees
We currently offer free shipping on all orders.
Any applicable customs duties, import taxes, or other fees imposed by the destination country are the responsibility of the customer unless otherwise stated at checkout.
Order Tracking
Once your order has shipped, you will receive an email containing your tracking number.
Please allow approximately 2–3 business days after receiving your shipping confirmation for tracking information to become active or update within the carrier’s system.
Tracking activity may occasionally pause while a package is moving between carrier facilities or countries. This does not necessarily mean that the package has stopped moving.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please review your shipping information carefully before submitting your order. If you notice an error, contact us as soon as possible.
Once an order has entered production or has been shipped, we may not be able to change or redirect the delivery address.
Draperly cannot guarantee replacement or reimbursement for orders delivered incorrectly due to inaccurate or incomplete shipping information provided by the customer.
Shipping Delays
While we work to have every order delivered within the estimated timeframe, occasional delays may occur due to circumstances outside our control, including:
Carrier or logistics delays
Customs inspections or clearance
Severe weather or natural events
Peak holiday shipping periods
Incorrect or incomplete shipping information
Unexpected transportation disruptions
If your package is significantly delayed beyond the estimated delivery window, please contact us. We will be happy to review the tracking information and assist where possible.
International Orders
International shipments may be subject to customs inspections, import duties, taxes, or other fees determined by the destination country.
Customs processing times vary by country and may extend the estimated delivery timeframe.
Customers are responsible for any applicable customs duties, taxes, or import charges unless otherwise stated at checkout.
Lost, Missing, or Stolen Packages
If your tracking information shows that your package is still in transit but has been significantly delayed, please contact us so we can assist you in reviewing the shipment.
If a package is marked as Delivered but cannot be located, please first:
Check around your delivery location and with household members.
Check with neighbors or building management where applicable.
Contact the shipping carrier for additional delivery information.
Draperly is not responsible for packages that are lost or stolen after the shipping carrier has confirmed successful delivery to the address provided with the order. However, please contact us if you experience an issue and we will do our best to assist.
Contact Us
If you have any questions regarding your order or shipment, please contact us:
Draperly
901 7th St
Lincoln, IL 62656
United States
Email: info@gamedaydistrict.co
Customer Support Hours
Monday – Friday: 9:00 AM – 5:00 PM (CT)
Saturday – Sunday: Closed
We appreciate your patience and understanding while we carefully prepare your Draperly order.